Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you "User", "you", or "your") and CreativePluck Limited ("Company", "we", "us", or "our"), a company incorporated under the laws of the Federal Republic of Nigeria, governing your access to and use of the Witti platform, including the website accessible at https://trywitti.com and the Witti mobile application (collectively, the "Service").

By accessing or using the Service in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at https://trywitti.com/privacy), which are incorporated herein by reference and together constitute the entire agreement between you and the Company ("Agreement"). If you do not agree to any part of this Agreement, you must discontinue use of the Service immediately.

These Terms apply to all visitors, registered users, subscribers, and any other persons who access or use the Service. For enquiries regarding these Terms, please contact us at hello@trywitti.com.

2. Definitions

In these Terms, the following expressions shall bear the meanings assigned to them below:

• "Service" means the Witti website at https://trywitti.com and the Witti mobile application operated by CreativePluck Limited.
• "User" means any individual who accesses, registers on, or uses the Service in any capacity.
• "Content" means any text, images, video, audio, data, or other material posted, uploaded, shared, or otherwise made available through the Service.
• "Subscription" means a recurring paid plan (Monthly or Annual) granting the User access to premium features of the Service.
• "Subscription Fee" means the fees payable by a User in respect of a Subscription, as set out on the Witti pricing page.
• "Chargeback" means a reversal of a payment transaction initiated by a cardholder or their issuing bank.
• "KYC" means Know Your Customer, the identity verification process required under applicable financial services regulation.
• "Intellectual Property" means patents, trademarks, trade names, copyrights, trade secrets, and any other proprietary rights recognised under applicable law.

3. Eligibility and Account Registration

The Service is intended solely for individuals who are eighteen (18) years of age or older. By accessing or using the Service, you represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity to enter into a binding agreement. Persons under the age of eighteen (18) are strictly prohibited from accessing or using the Service.

3.1 Account Creation

To access certain features of the Service, you will be required to register an account. By doing so, you represent and warrant that:

• All information provided during registration is accurate, complete, and current;
• You will maintain and promptly update your account information as necessary;
• You will not create an account using a false identity or on behalf of another person without their express authorisation;
• You will not select a username that is offensive, vulgar, obscene, or that infringes the rights of any third party.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at hello@trywitti.com upon becoming aware of any actual or suspected unauthorised access to your account. The Company accepts no liability for any loss or damage arising from your failure to secure your account credentials.

We reserve the right to refuse registration, suspend, or permanently terminate any account at our sole discretion, including where we have reasonable grounds to believe that a user has breached these Terms or provided false information during registration.

4. Subscriptions and Billing

Access to certain premium features of the Service requires a paid Subscription. By selecting a Subscription plan, you authorise us to charge your designated payment method on a recurring basis in accordance with your chosen billing cycle.

4.1 Subscription Plans

The Service is offered on two (2) Subscription tiers:

• Monthly Plan – Billed monthly in advance on the same calendar date each month.
• Annual Plan – Billed annually in advance, typically offered at a discounted rate relative to the equivalent monthly cost.

Full details of the features included in each plan and the applicable Subscription Fees are published on our pricing page athttps://trywitti.com/pricing. We reserve the right to modify the features available under any plan with reasonable notice to affected subscribers.

4.2 Automatic Renewal

Subscriptions renew automatically at the end of each billing cycle unless cancelled by the User prior to the renewal date. By subscribing, you expressly authorise us to charge your payment method for the applicable Subscription Fee upon each renewal without further action by you. It is your sole responsibility to cancel your Subscription before the renewal date if you do not wish to be charged for the next billing period.

4.3 Payment Methods and Billing Information

To activate a Subscription, you must provide a valid payment method. By providing your payment details, you represent and warrant that you are duly authorised to use the payment method provided and that your billing information is accurate and complete.

All payment processing is handled by our third-party payment processors, Flutterwave and Paystack. We do not store your full payment card details. Please refer to their respective privacy policies for information on how your financial data is handled. In the event that automatic billing fails, we will notify you and provide an opportunity to update your payment information. Failure to rectify a failed payment within the stated period may result in suspension or termination of your Subscription.

4.4 Fee Changes

We reserve the right to revise Subscription Fees at any time. Any pricing changes will take effect at the commencement of the next billing cycle following reasonable advance notice to you by email and/or in-Service notification. Your continued use of the Service after revised fees take effect constitutes your acceptance of the updated Subscription Fee. If you do not accept the revised fee, you must cancel your Subscription before the change takes effect.

4.5 Cancellation

You may cancel your Subscription at any time through your account settings or by contacting our support team at hello@trywitti.com. Cancellation takes effect at the end of your current billing cycle, and you will retain access to premium features until that date. No pro-rated refunds are provided for partial billing periods following cancellation.

Upon cancellation or expiry of a Subscription, you will lose access to all paid features and benefits. Content, data, or configurations associated with your premium account may be subject to deletion in accordance with our data retention policy.

5. Refund Policy and Chargebacks

5.1 No Refund Policy

All Subscription Fees are strictly non-refundable once payment has been made. No refunds will be issued for full or partial Subscription periods, including where a User cancels mid-cycle or fails to utilise the Service during the paid period. As a courtesy, we will send you an advance reminder before your Subscription renews.

5.2 Chargebacks

In the event that a chargeback is initiated in respect of a payment made to the Company, you shall be liable for an additional administrative charge of USD $15.00 (or the local currency equivalent at the prevailing exchange rate). The Company reserves the right to suspend or permanently terminate your account in cases of repeated or fraudulent chargebacks. Any disputes regarding charges should be raised with us directly at hello@trywitti.com before initiating chargeback proceedings with your card issuer.

6. Identity Verification (KYC)

In order to comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and financial services regulations, we may require you to complete an identity verification process ("KYC") before enabling certain features of the Service, including payment processing. This process may involve the submission of:

• A valid government-issued identification document;
• Your Bank Verification Number (BVN);
• Proof of address or such other supporting documentation as may be required.

By submitting KYC information, you consent to us sharing such data with licensed verification service providers and relevant government authorities as required by applicable law. KYC information will be handled in accordance with our Privacy Policy and applicable data protection legislation.

7. Currency Conversion and Payouts

Where applicable, we may facilitate currency conversion for payouts at competitive market rates. However, we are unable to guarantee a rate exceeding the Central Bank of Nigeria (CBN) official exchange rate at the time of conversion. Exchange rates are subject to market fluctuation, and minor variations may occur between any quoted rate and the rate applied at settlement.

We reserve the right to change payment gateways and payout mechanisms at our reasonable discretion. Where material changes are made, we will provide reasonable notice to affected users.

8. Communications

By creating an account on the Service, you consent to receive transactional and service-related communications from us electronically, including email notifications and in-app messages covering account updates, billing reminders, service announcements, and legally required disclosures.

Where you have opted in, we may also send you marketing and promotional communications. You may withdraw this consent at any time by clicking the unsubscribe link in any such communication or by contacting us at hello@trywitti.com. Opting out of marketing communications will not affect the delivery of transactional or legally required messages.

9. User Content

9.1 Ownership and Licence

You retain all intellectual property rights in the Content you create and submit through the Service. By posting Content, you grant CreativePluck Limited a non-exclusive, worldwide, royalty-free, sublicensable licence to use, store, reproduce, modify, distribute, and publicly display such Content solely for the purposes of operating, maintaining, and promoting the Service. This licence does not transfer ownership of your Content to the Company.

You are solely responsible for all Content you post or transmit through the Service, including its legality, accuracy, and appropriateness. By submitting Content, you represent and warrant that:

• You own the Content or hold sufficient rights to submit it and grant the licence described above;
• The Content does not infringe any intellectual property rights, privacy rights, or other rights of any third party;
• The Content does not contain unlawful, defamatory, obscene, hateful, or otherwise objectionable material;
• The Content does not contain malware, viruses, or any other harmful code.

9.2 Monitoring and Removal

CreativePluck Limited reserves the right, but not the obligation, to review, monitor, edit, or remove any Content at any time and for any reason, including where we reasonably believe such Content violates these Terms or is otherwise harmful or objectionable. Removal of Content does not give rise to any liability on the part of the Company.

10. Code of Conduct and Prohibited Uses

You agree to use the Service only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations. The following conduct is strictly prohibited:

10.1 Illegal and Fraudulent Activity

• Using the Service for any purpose that violates applicable Nigerian law, or any applicable federal, state, or international law or regulation;
• Engaging in any form of fraud, money laundering, or financial crime;
• Impersonating CreativePluck Limited, its employees, any other user, or any other person or entity.

10.2 Harmful Technical Conduct

• Transmitting, distributing, or uploading viruses, worms, Trojan horses, ransomware, or any other malicious or harmful code;
• Attempting to gain unauthorised access to the Service, its servers, databases, or any connected system;
• Launching denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks against the Service;
• Using bots, scrapers, crawlers, or other automated tools to access or extract data from the Service without our prior written consent;
• Disabling, overloading, or impairing the Service or interfering with any other user's legitimate access.

10.3 Exploitation and Harassment

• Exploiting, harming, or attempting to exploit or harm minors in any way;
• Collecting or harvesting personal information from other users outside of permitted Service functionality;
• Sending unsolicited commercial communications (spam) to any user or third party;
• Posting or transmitting grossly offensive, pornographic, obscene, or indecent material.

10.4 Contests and Promotions

Any contests, sweepstakes, or promotional activities offered through the Service are subject to separate applicable rules. In the event of a conflict between such promotional terms and these Terms, the promotional terms shall prevail for that specific promotion. Participation constitutes your acceptance of the applicable rules.

A determination of whether conduct constitutes a violation of this Code of Conduct shall rest entirely with CreativePluck Limited, whose decision shall be final. Breach of this Code may result in immediate suspension or permanent termination of your account.

11. Intellectual Property Rights

The Service and all of its original content, features, functionality, design elements, and underlying technology (excluding User Content) are and shall remain the exclusive property of CreativePluck Limited and its licensors, and are protected by copyright, trademark, and other intellectual property laws of the Federal Republic of Nigeria and applicable international conventions.

You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use the Service for its intended purposes only, in accordance with these Terms. You may not:

• Copy, reproduce, modify, or create derivative works from any part of the Service without our prior written consent;
• Use our trademarks, trade names, logos, or trade dress without prior written authorisation;
• Reverse engineer, decompile, or attempt to extract source code from the Service;
• Frame or mirror any part of the Service on any third-party platform without our prior written consent.

12. Copyright Policy

We respect the intellectual property rights of others and expect our users to do likewise. If you believe that Content on the Service infringes your copyright, please submit a written notification to copyright@trywitti.com with the subject line "Copyright Infringement Claim". Your notification must include:

• An electronic or physical signature of the person authorised to act on behalf of the copyright owner;
• A description of the copyrighted work alleged to have been infringed, including the URL or location of the original;
• The specific URL or location on the Service where the infringing material appears;
• Your name, address, telephone number, and email address;
• A statement that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law;
• A declaration, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf.

You may be held liable for damages, including costs and legal fees, for any misrepresentation or bad-faith claim submitted under this clause.

13. Third-Party Services and Links

The Service may contain links to, or integrate with, third-party websites, platforms, or services not owned or controlled by CreativePluck Limited. We assume no responsibility for the content, privacy policies, or practices of any third-party platforms. The presence of a link does not constitute an endorsement by the Company.

Analytics and infrastructure providers used in connection with the Service include:

• Google Analytics – Operated by Google LLC. See:https://policies.google.com/privacy
• Cloudflare Analytics – Operated by Cloudflare, Inc. See:https://www.cloudflare.com/privacypolicy/

YOU ACKNOWLEDGE AND AGREE THAT CREATIVEPLUCK LIMITED SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF OR RELIANCE ON ANY THIRD-PARTY WEBSITE, SERVICE, OR CONTENT. WE STRONGLY ENCOURAGE YOU TO REVIEW THE TERMS AND PRIVACY POLICIES OF ALL THIRD-PARTY PLATFORMS YOU VISIT.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED BY CREATIVEPLUCK LIMITED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK.

AS A PLATFORM FACILITATING TRANSACTIONS BETWEEN USERS, THE COMPANY ACCEPTS NO LIABILITY FOR ANY FRAUDULENT, FAILED, OR INCOMPLETE PAYMENT TRANSACTION. HOWEVER, WE RESERVE THE RIGHT TO DISCLOSE TRANSACTION DETAILS TO APPROPRIATE AUTHORITIES TO ASSIST IN ANY RELATED INVESTIGATION.

Nothing in this clause excludes or limits any liability that cannot be excluded or limited under applicable law.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CREATIVEPLUCK LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The Company's aggregate liability arising under or in connection with these Terms shall not exceed the total Subscription Fees paid by you to the Company in the twelve (12) month period immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

16. Indemnification

You agree to indemnify, defend, and hold harmless CreativePluck Limited, its directors, officers, employees, affiliates, licensors, and agents from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising from:

• Your use of or access to the Service;
• Your violation of any provision of these Terms;
• Any Content you submit, post, or transmit through the Service;
• Your violation of any third-party rights, including intellectual property or privacy rights.

17. Feedback and Error Reporting

You may submit feedback, error reports, suggestions, or other communications to hello@trywitti.com ("Feedback"). By submitting Feedback, you agree that:

• You shall not retain any intellectual property right in the Feedback;
• The Feedback does not contain any confidential or proprietary information of any third party;
• The Company is under no obligation of confidentiality with respect to the Feedback;
• CreativePluck Limited may freely use, exploit, and commercialise the Feedback for any purpose without restriction or compensation to you.

18. For Creators

This section applies to all Users who register on the Witti platform with the primary intent of creating, publishing, and monetising content, courses, digital products, consultations, or membership programmes (each, a "Creator"). By registering as a Creator, you agree to be bound by the general Terms set out herein and the additional obligations contained in this section.

18.1 Creator Account and Eligibility

To register as a Creator on Witti, you must be at least eighteen (18) years of age and, where applicable, possess all necessary licences, qualifications, and authorisations required to offer the products or services you intend to list on the platform. By registering as a Creator, you represent and warrant that:

• You have the legal right to offer, sell, and deliver all content, courses, digital products, and services listed on your Creator profile;
• All information contained in your Creator profile, product listings, and promotional materials is accurate, complete, and not misleading;
• You will maintain and promptly update your profile and product information to reflect any material changes;
• You will conduct all interactions with Learners and other Users in a professional and respectful manner.

18.2 Creator Tools and Features

As a Creator on Witti, you will have access to a suite of tools designed to help you build, manage, and grow your audience. These tools may include, but are not limited to:

• Course and digital product creation and publishing tools;
• Membership and subscription management features;
• Booking and scheduling tools for consultations and live sessions, regardless of where such sessions are hosted;
• Community and forum management features;
• Affiliate programme management tools;
• Analytics and audience insights dashboards.

These tools are provided on an "as available" basis and are subject to modification, improvement, or discontinuation at the Company's discretion as part of ongoing platform development. CreativePluck Limited shall not be liable for any loss suffered as a result of any such modification or discontinuation.

18.3 Content Standards and Creator Obligations

You are solely responsible for all content, products, and services you offer through the platform. You agree and warrant that all Creator content shall:

• Be accurate, of satisfactory quality, and fit for the purpose for which it is offered;
• Not infringe the intellectual property rights, privacy rights, or any other rights of any third party;
• Not contain any unlawful, defamatory, obscene, hateful, discriminatory, or otherwise objectionable material;
• Comply with all applicable laws and regulations of the Federal Republic of Nigeria and any other jurisdiction in which your content is made available;
• Not promote, facilitate, or be connected with any activity listed under the Prohibited Uses section of these Terms.

CreativePluck Limited reserves the right to remove or disable any Creator content, product listing, or account that it reasonably believes violates these standards, without prior notice and without liability to the Creator.

18.4 Receiving Payments and Payouts

Creators may accept payments from Learners through the payment processors integrated into the Witti platform (currently Flutterwave and Paystack). Payments may be structured as one-time charges, recurring subscription fees, or custom amounts set by the Creator, subject to the platform's supported payment models.

Earned funds will be credited to your Witti wallet following the applicable processing period, which is typically between one (1) and seven (7) business days from the date of the transaction, subject to verification. You may withdraw available funds from your Witti wallet to your designated payout method, usually within twenty-four (24) hours of a withdrawal request, depending on your selected method and applicable banking processing times.

Creators are solely responsible for determining, reporting, and remitting all applicable taxes on their earnings, including but not limited to income tax and value-added tax (VAT), in accordance with applicable Nigerian and international tax law. CreativePluck Limited may be required to withhold taxes in certain jurisdictions and will do so in accordance with applicable law.

18.5 Refund and Chargeback Obligations

As a Creator, you are responsible for clearly communicating your refund and cancellation policy to Learners prior to purchase. Witti's general platform policy does not mandate refunds; however, nothing in these Terms prevents you from offering a more generous refund policy to your Learners at your own discretion.

In the event of a chargeback or payment dispute initiated by a Learner, you are responsible for responding promptly using the tools made available on the platform. The Company may, at its sole discretion, assist in mediating disputes; however, Witti is under no obligation to resolve disputes or bear any resulting financial liability on your behalf. Please refer to Section 5 for the Company's general chargeback policy, including the applicable administrative charge.

18.6 Fraud and Payout Holds

Where the Company has reasonable grounds to suspect fraudulent activity, a material breach of these Terms, or a violation of applicable law in connection with your account or transactions, we reserve the right to place a temporary hold on your payout, restrict access to your wallet, or suspend your Creator account pending investigation. We will endeavour to notify you of any such action and resolve the matter as expeditiously as reasonably practicable.

18.7 Creator Intellectual Property

You retain full ownership of all intellectual property rights in the content and products you create and publish on the platform. By listing content on Witti, you grant CreativePluck Limited a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and distribute your content solely for the purposes of operating and promoting the Service, as further described in Section 9.1 of these Terms. This licence does not authorise the Company to sell your content as its own or to use it outside the scope of operating the Service.

19. For Learners

This section applies to all Users who access the Witti platform primarily to discover, purchase, and consume content, courses, digital products, consultations, and membership programmes created by Creators (each, a "Learner"). By using the Service in this capacity, you agree to the general Terms herein and the additional provisions set out in this section.

19.1 Access to Content

Subject to these Terms and upon full payment of all applicable charges, you are granted a non-exclusive, non-transferable, non-sublicensable, revocable, limited licence to access and view the content or product you have purchased, solely for your own private, personal, and non-commercial use. This licence does not grant you the right to:

• Download, copy, reproduce, or redistribute any content except where expressly permitted by the Creator;
• Share your account access or login credentials with any third party;
• Use any content for commercial purposes, including resale or redistribution, without the prior written consent of the relevant Creator.

Access to purchased content will generally remain available for the duration specified at the time of purchase, but may be revoked in the circumstances described in Section 19.3 below.

19.2 Subscriptions to Creator Content

Where you subscribe to a Creator's membership or recurring content plan ("Creator Subscription"), Witti facilitates payment collection on behalf of the Creator. The Creator reserves the right to adjust the pricing of their subscription plans with reasonable advance notice. Where a price change is applicable, Witti will endeavour to notify you at least three (3) days before your next renewal date.

You may cancel a Creator Subscription at any time through your Learner dashboard or via the reminder notification sent prior to renewal. Please note that cancellation or a change in subscription tier may result in the immediate or scheduled loss of access to the relevant subscription benefits, depending on the Creator's cancellation policy.

19.3 Loss of Access

You may lose access to purchased content or subscription benefits in the following circumstances:

• Your payment method fails and is not updated within the period specified in our payment failure notice;
• You cancel your Creator Subscription or platform Subscription;
• The Creator removes, deletes, or substantially modifies the relevant content;
• The Creator's account is deleted or terminated for any reason;
• Your account is terminated by the Company for breach of these Terms;
• The Company discontinues the Service or a material part thereof.

The Company shall not be liable to you for any loss of access to content arising from any of the above circumstances, save where such loss is directly attributable to a material error by the Company.

19.4 Learner Responsibilities

As a Learner, you acknowledge and agree that:

• It is your responsibility to conduct adequate due diligence on a Creator and their content prior to making any purchase, including satisfying yourself as to the Creator's expertise and the suitability of the content for your needs;
• Witti does not verify or guarantee the accuracy, quality, completeness, or fitness for purpose of any Creator content;
• All transactions for content and services are entered into directly between you and the relevant Creator, with Witti acting solely as a facilitating platform;
• You will not engage in any conduct that is disrespectful, abusive, or harmful towards Creators or other Learners through any community or forum feature on the platform.

19.5 Refunds and Disputes

Refund policies for individual products and services are set by the relevant Creator and may vary. Witti's general platform policy does not provide for refunds to Learners following a completed purchase, unless otherwise determined at the Company's sole discretion.

In cases of suspected fraud, non-delivery of a product or service, or an unresolved disagreement with a Creator, you should first contact the Creator directly to seek resolution. If the Creator fails to respond within a reasonable time or the matter remains unresolved, you may escalate the dispute to Witti by contacting hello@trywitti.com. Witti may, at its sole discretion, intervene to facilitate resolution; however, such intervention does not imply any obligation on the Company to issue refunds or bear financial liability arising from the dispute. We encourage Learners to report any Creator conduct or content that is suspicious, below standard, or in breach of these Terms.

19.6 Transaction Fees

A commission fee may be applied when you make a payment through the platform, as specified on our pricing page. Creators may elect to absorb this fee, pass it on to you in full, or split it between both parties. Any applicable taxes, including VAT or other sales taxes, will be added based on your jurisdiction in accordance with applicable law.

20. For Affiliate Users

This section applies to all Users who participate in the Witti Affiliate Programme, whether as Creators promoting their own products through affiliate channels, or as third-party affiliate marketers promoting other Creators' products in exchange for commission (each, an "Affiliate"). Participation in the Affiliate Programme constitutes your acceptance of this section and any additional terms published in the Witti Affiliate Agreement, which shall apply in addition to these Terms.

20.1 Affiliate Programme Overview

The Witti Affiliate Programme enables eligible Users to earn commissions by referring prospective Learners to Creator content on the platform using unique affiliate tracking links. Affiliates may promote products and courses listed on the platform through their own channels, subject to the restrictions set out in this section and the Affiliate Agreement.

20.2 Affiliate Eligibility and Registration

To participate in the Affiliate Programme, you must:

• Hold a valid and active Witti account in good standing;
• Be at least eighteen (18) years of age;
• Complete the affiliate registration process and receive approval from the Company or the relevant Creator, as applicable;
• Comply with all applicable laws governing affiliate marketing, advertising disclosure, and electronic communications in the jurisdictions in which you operate.

20.3 Affiliate Obligations

• Promote Creator products and the Witti platform honestly, accurately, and in a manner consistent with these Terms and any brand guidelines issued by the Company;
• Clearly and conspicuously disclose your affiliate relationship in all promotional materials and communications, in accordance with applicable advertising standards and regulations;
• Not engage in any misleading, deceptive, or high-pressure marketing practices;
• Not use spam, unsolicited bulk messaging, or any other prohibited promotional methods to drive affiliate traffic;
• Not artificially inflate clicks, referrals, or commissions through any automated, fraudulent, or self-referral mechanisms;
• Not use the Witti brand, trademarks, or proprietary materials in any manner not expressly authorised by the Company.

20.4 Commission and Payouts

Commission rates applicable to the Affiliate Programme are as set out in the Witti Affiliate Agreement or as published on the platform. Commission is earned upon a qualifying purchase made by a referred Learner using your unique affiliate tracking link, subject to the applicable attribution window and any minimum payout threshold.

Affiliate commissions will be credited to your Witti wallet following the applicable processing and verification period. Payouts are subject to the same wallet withdrawal terms as described in Section 18.4 above. The Company reserves the right to withhold or reverse commission payments where there is reasonable evidence of fraud, breach of these Terms, or chargebacks attributable to referred transactions.

20.5 Prohibited Affiliate Conduct

• Promoting prohibited products or services as listed in these Terms;
• Bidding on branded keywords or using the Witti trademark in paid search advertising without prior written consent from the Company;
• Making any representation or guarantee about a Creator's product or the Witti platform that is not expressly authorised by the Company or the relevant Creator;
• Using cookie stuffing, forced clicks, or any other form of traffic manipulation to generate illegitimate commissions.

20.6 Termination of Affiliate Participation

The Company or the relevant Creator may terminate your participation in the Affiliate Programme at any time, with or without cause, upon notice to you. Upon termination, your affiliate tracking links will be deactivated, and no further commissions will accrue. Any commissions already earned and verified prior to the date of termination will be paid out in accordance with the standard payout schedule, provided there are no outstanding disputes or suspected fraud associated with your account.

21. Termination

We reserve the right to suspend, restrict, or permanently terminate your account and access to the Service at any time without prior notice, at our sole discretion, including where:

• You have breached any provision of these Terms;
• Your conduct poses a risk to the security, integrity, or reputation of the Service;
• We are required to do so by law or a regulatory authority;
• We reasonably suspect fraudulent, abusive, or unlawful activity.

If you wish to close your account, you may do so via your account settings or by contacting us at hello@trywitti.com. Upon termination, your right to use the Service ceases immediately, and you will lose access to all paid features and associated content or data.

The following provisions shall survive termination: intellectual property rights, warranty disclaimers, limitations of liability, indemnification obligations, and the governing law clause.

22. Changes to the Service and These Terms

22.1 Changes to the Service

We reserve the right to modify, suspend, or discontinue the Service or any feature thereof at any time, with or without notice. The Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

22.2 Amendments to These Terms

We may revise these Terms at any time by posting the updated version on this page. For material changes, we will provide reasonable advance notice via email or in-Service notification. Your continued use of the Service following the posting of revised Terms constitutes acceptance of those changes. If you do not agree to the revised Terms, you must cease use of the Service.

23. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of laws provisions. Any dispute arising out of or in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the competent courts of the Federal Republic of Nigeria.

Nothing in this clause shall prevent either party from seeking urgent interlocutory or injunctive relief from a court of competent jurisdiction where necessary to protect its rights.

24. General Provisions

24.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CreativePluck Limited with respect to your use of the Service and supersede all prior agreements and understandings on the same subject matter.

24.2 Waiver

No failure or delay by the Company in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. A single waiver shall not be construed as a continuing or general waiver.

24.3 Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, it shall be modified to the minimum extent necessary to make it enforceable, or deleted if modification is not possible, without affecting the validity of the remaining provisions.

24.4 Referrals and Affiliate Programme

Participation in any referral or affiliate programme offered by the Company is subject to the separate terms governing such programmes, available on request or as published on the Service.

25. Acknowledgement

BY ACCESSING OR USING THE SERVICE, YOU CONFIRM THAT YOU HAVE READ THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, THAT YOU UNDERSTAND THEM, AND THAT YOU AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE USE OF THE SERVICE.

26. Contact Information

For all enquiries, complaints, or requests relating to these Terms, please contact us at:

CreativePluck Limited
Operator of the Witti Platform
General Enquiries: hello@trywitti.com
Copyright Matters: copyright@trywitti.com
Website: https://trywitti.com

We endeavour to respond to all written enquiries within a reasonable timeframe.